Privacy Policy

1. Who We Are

Escapement is a watch repair and restoration workshop located at 145 Phaya Thai Road, Ratchathewi, Bangkok 10400, Thailand. We operate this website at escapementff.blog to provide information about our services and to allow visitors to make enquiries. We can be reached at [email protected] or by telephone at +66 2 591 7283.

2. Information We Collect

We collect only the information that is necessary to respond to workshop enquiries and to maintain a basic understanding of how visitors use this website.

Information You Provide Directly

When you use the contact form on this website, you may provide your name, email address, telephone number, and a description of the timepiece or service you are enquiring about. This information is submitted voluntarily and is used solely to respond to your message.

Information Collected Automatically

Like most websites, our server logs certain technical data when you visit, including your IP address, browser type, the pages you visit, and the time and date of your visit. This data is retained for a limited period and is used only for operational and security purposes.

Cookies and Similar Technologies

This website uses cookies to support basic site functionality and to understand general usage patterns. You can read more about how we use cookies in our Cookie Policy. Cookies that are not strictly necessary can be declined at any time.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your workshop enquiry or service question
• To record and reference the nature of work discussed or carried out
• To maintain the security and functionality of this website
• To understand, in aggregate, how visitors navigate the site so we can make improvements

We do not use your information for automated decision-making, profiling, or marketing purposes. We do not send unsolicited communications.

4. Sharing Your Information

We do not sell, rent, or trade personal information. We may share data with trusted service providers who support the operation of this website — for example, hosting infrastructure — under appropriate confidentiality arrangements. These parties are permitted to use information only as directed by us and in accordance with this policy.

We may also disclose information where required to do so by applicable Thai law or a lawful request from a competent authority.

5. Data Retention

Enquiry records are retained for as long as is reasonably necessary to respond to and follow up on your message, and thereafter for a period consistent with our standard workshop record-keeping practice. Server log data is retained for a shorter period and is not linked to personal identity after that time.

Where information is no longer needed, it is deleted or anonymised.

6. Your Rights

If you have submitted information to us through this website, you may request:

• Access to the personal information we hold about you
• Correction of any inaccurate information
• Deletion of information, where we have no ongoing legal or operational need to retain it
• A copy of the information in a portable format, where technically feasible

To make any such request, please write to us at [email protected]. We will respond within a reasonable time and without charge for straightforward requests.

7. Security

We take reasonable organisational and technical steps to protect the information submitted to us. No method of transmission over the internet is entirely without risk, but we aim to handle your data with appropriate care and discretion at all times.

8. External Links

This website may contain links to other websites for reference or convenience. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable requirements. The date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

10. Contact

If you have questions about this policy or how your information is handled, please reach us at:

• Escapement
• 145 Phaya Thai Road, Ratchathewi, Bangkok 10400
• +66 2 591 7283
• [email protected]